Podcast with Smart – Episode One
Podcast with Smart – Episode One, hosted by Shayna, features a discussion with Scott Simpson and Scott Dunn, owners of a company specializing in smart home automation and security. The conversation delves into the origins of their company, which was founded in September 2017. The company, born from a desire for self-employment and career advancement, offers a unique blend of services in the smart home and security sectors, setting it apart from other ventures.
Video Overview
- Company Background: The company was created due to a lack of promotional opportunities in previous employment, leading to the desire to start an independent venture.
- Service Offerings: They provide various solutions, including smart home technology, security systems for homes and businesses, and high-end home automation. Their unique selling point is the combination of these services to a professional standard, which is rare in the industry.
- Product Focus: The company initially focused on Wi-Fi and smart home solutions, later expanding into security systems. They emphasize the importance of integrating these systems seamlessly.
- Challenges and Growth: The company has faced numerous challenges and learning experiences since its inception. They pride themselves on continuous improvement and efficiency in their services.
- Impact of the Pandemic: The pandemic brought both challenges and opportunities. While physical installation work decreased, the company adapted by focusing on remote services and internal improvements, including developing a CRM system and refining their product offerings.
- Future Plans: Looking forward, they aim to expand their services, maintain security accreditations, and focus on staffing to handle increasing inquiries. They also plan to enhance collaborations with other businesses and developers.
- Customer Engagement: The company maintains a consultative approach with clients, ensuring open communication and seeking feedback to improve services.
- Advice for New Ventures: They advise starting slow and ensuring a sound business strategy and market presence before expanding.
- Working Dynamics: The co-owners, who have known each other for a long time, discuss the benefits and challenges of working together, emphasising the importance of open and honest communication.
The podcast aims to provide insights into smart home automation and security, offering tips and trends for homeowners and businesses.
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